![]() ![]() Sure, we may wish to use home-grown materials where possible, but we live in highly competitive times, so it makes sense to outsource abroad in order to get the best deal. There’s a reason why so many tasks are outsourced abroad in the modern age and that’s due to the global economy providing a wealth of affordable alternatives. The Benefits of a Virtual Scribe A cost effective solution Packed full of unique benefits, virtual scribes can prove to be the difference between great care and world class care. After all, “if it ain’t broke, don’t fix it”, but healthcare has always prided itself on embracing innovation and, when it comes to medical scribes, it’s no different. You may be wondering, however, what exactly it is that marks out our virtual scribes/assistants from the more traditional approaches to medical scribes. And, let’s face it, a disembodied voice just doesn’t offer that same level of engagement, does it? Instead, through the use of an iPad and HIPAA-compliant video conferencing software, we can provide a virtual medical scribe/assistant from our vast pool of trained, vetted and screened virtual assistants based in the Philippines. Yes, that’s right, a medical scribe who doesn’t need to be physically located in the doctor’s exam room or restricted to a purely auditory presence. And we’ve achieved this by discovering a major enhancement in the world of medical scribes: 100% virtual scribes. Whilst there are plenty of services available for providing in-house scribes or even remote scribes connected by audio, here at Hello Rache we’ve decided to push the envelope a little further. However, the concept of a medical scribe is still a relatively recent one, so there’s certainly room for improvement. And it’s proved to be a tremendous success with not only doctors receiving a whole host of benefits, but also patients due to the enhanced care their doctors can now provide. Traditionally, medical scribes have been in-house assistants who provide a physical presence in the doctor’s exam room. Taking on any other additional duties deemed worthy by the doctor such as planning appointments, making travel arrangements, etc. ![]() Generating referral letters when consultations with specialty physicians are required to provide further diagnosis and treatment in specific areas of medicine.Charting the patient’s visit and recording all the relevant information such as coding, progress notes, prescription information and action plans.Retrieving the patient’s notes (and any relevant test results) from their Electronic Health Record (EHR) to provide essential background information for the doctors.The primary role of a scribe is to handle the clerical side of a patient’s visit, so this can include the following: Thankfully, help is at hand in the form of a virtual scribe.īorn out of a need to counter the bureaucracy of modern healthcare, medical scribes work alongside doctors as their personal assistants. In particular, the clerical work involved in retrieving and recording patient information has proved to be a major obstacle for doctors providing the level of primary care they’re capable of. We partner with Kaplan to provide study materials to our Skywriters to help them achieve their goals.Advances in medicine have ensured that doctors can treat patients more effectively than ever before, but it’s also led to a seemingly impossible workload for doctors. Typically, we hire pre-med students who are in their GAP year with a 3.5 GPA or above with an intense desire for an advanced medical degree. We strategically place our scribe centers (Skycenters) in college towns with pre-med programs, as we find our best job applicants within this pool. Required to spend 3-8 hours per provider (depending on complexity) with 1:1 monitored supervision.Shadow for a minimum of 24 hours on their dedicated team.New medical scribes also perform a minimum number of hours shadowing veteran virtual medical scribes and complete live call training and note entering while being observed. If a healthcare organization has internal trainings on their EMR, we set those up for their Skywriter team to enhance the training for their specific EMR’s nuances. We provide in-house training to new medical scribes for understanding and navigating the Electronic Medical Records (EMR). Standard grammar and punctuation rules for modern English with an emphasis on the American Medical Association’s Style Guide.Generic and brand name medications by classification.Medical terminology and common abbreviations.This process is to ensure the scribes are meeting the healthcare provider’s needs and meeting industry requirements which includes: The internal training process for our medical scribes (Skywriters) includes a 4-week comprehensive preparation and training course with our in-house training team. ![]()
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